+91 11 6462 6462

online@gip.ind.in


Payment & Refund Policy

MODE OF PAYMENT

You can visit our office and make the payment.

OR

You can deposit the payment in any of the below mentioned bank: - (You must send us the receipt of payment deposit through mail accounts@gip.ind.in and sales person’s id.)


Bank Account Detail

Bank

Branch

Account no

IFSC code

Account Name

INDUSIND BANKLAJPAT NAGAR201001012553INDB0000148GIP HOLIDAYS PRIVATE LIMITED

 

There is extra charge of 1% for cash deposit.

OR

You can make payment by your credit card by clicking on the link: XXXXXXXXX

1.      If payment is by cheque, payment should be made at least 01 week before the delivery of documents.

2.      The cost of outbound package tour is payable in convertible foreign exchange (subject to RBI/GOI regulation).

LIABILITY

The Company is acting as booking agent for the overseas tour operator / travel component supplier and is travel agent only. The information given in the brochure is as accurate as the Company can make it. The Company’s brochure descriptions are of amenities normally available. However, circumstances can change due to events beyond the control of the Company. Major roadwork, etc., may necessitate route changes. Where the Company knows of these sufficiently in advance, the Company will notify the Tourist/Group. Route changes could also be necessitated due to natural calamities. The Company does not control or operate any Airline, neither do the Company owns or controls any shipping company, coach or coach company, Hotel, transport and other facility or service ingredients, travel component in tour package/ tour component availed by the Tourist/Group. Since the Company only selects and co-ordinates travel component, the Company shall not be liable for any injury, death, loss, deficiency in service or damage, if any, caused by any act or omission of the management or employees or any independent contractor of any airlines, shipping company etc.

 

CANCELLATION POLICY

Cancellation charges per person will be applicable as follows:

Packages

1.      If cancellation is made any time 5000 INR per person will be deduct from total amout

2.      If cancellation is made 60 - 45 days prior to departure, 35% of tour cost shall be deducted.

3.      If cancellation is made 45 - 30 day prior to departure, 50% of tour cost shall be deducted.

4.      If cancellation is made 15 - 30 day prior to departure, 75% of tour cost shall be deducted.

5.      In case passenger is no show at the time of departure, 100% of tour cost shall be deducted.

6.      Cancellation charges for Star Cruises booking shall apply as per star cruises cancellation rules.

7.      Cancellation charges for Air Asia bookings shall apply as per Air Asia cancellation rules.


Sightseeing Tours & Airport Transfers

1.      If cancellation made between 0 – 2 days prior to the day of departure – 100% cancellation charge

2.      If cancellation made between 3 – 7 days prior to the day of departure – 25% cancellation charge

3.      If cancellation made is greater than 7 days prior to the day of departure – No cancellation charge

4.      (Cancellation policy may vary with the Sightseeing Tour or Airport Transfer booked)

 

DECLARATION OF FOREIGN EXCHANGE

Declaration for Basic Travel Quota (BTQ)

I declare that the information given above by me are true and correct to my knowledge. I declare that the exchange applied for together with the exchange already availed does not exceed $10,000/- in this financial year. I further confirm, that I am a Resident Indian Citizen and intent to return to India. I further undertake that the transaction is not designed to contravene or evade the provisions of the Foreign Exchange Management Act, 1999 (42 of 1999) or any of the Rules/ Notifications/ Directions issued under the Act.

Declaration for Business Travel (BT) Liberalized Exchange Rate Management System (LERMS)

It is certified that the expense for the above trip are being met by the company/ firm. We undertake that the foreign exchange withdrawn will be used for the purpose stated above. We further undertake that the transaction is not design to contravene or evade that provisions of the Foreign Exchange Management Act, 1999 or any of the Rules/ Notifications/ Directions issued under the Act.

NOTE OF CAUTION BEFORE BOOKING OF PACKAGE/TRAVEL TOUR COMPONENT

Travel tour packages/travel tour components that you are intent to book from us are of such nature where one has to undertake considerable amount of walking and physical activity to enjoy them. All tours involve long hours of travelling and some tour components may include theme park activities such as speed boat rides, balloon rides and other adventure sports which are suitable only for medically/physically fit persons. We therefore, forewarn heart patients, pregnant women, senior citizens, persons those requiring special care, patients of respiratory disorder, persons suffering from arthritis, blood pressure and diabetes, not to undertake tour. There will be no medical help that can be provided during such tours. It is therefore advised not to venture if any person requires special medical attention during the tour. There is no luggage assistance and it is expected every tourist to manage his own luggage. Some of the tourist products are without elevators/escalators and one may has to use stairs.



Inspite of the above mentioned warning tourist who undertakes tour at his own volition and risk, Kesari Travels’s will not be responsible for any medical complication that may arise during the tour. Not only this, one has to be medically fit and energetic to undertake tour packages. You must therefore satisfy yourself by undergoing medical checkup and obtain medical fitness certificate from your registered medical practitioner.

PACKAGE PAYMENT PROCEDURE

Online Booking Procedure

1.      To book online, you need to make payment as per the minimum booking amount specified in “Book Online” section of this package OR Rs. 10,000/- per person.

2.      As soon as you make an online booking, you will receive a booking voucher in your email.

3.      You will receive a call from our support staff about your booking status.

4.      We will start the process at our end while you sit back at home and dream about your holiday.

5.      The balance payment would be collected as per the case mentioned below:

6.      If you are booking within 10 days of date of travel,

o    You will need to make payment of 100%  of the tour package cost/ tour components costs at time of booking process is undertaken.

o    Any amendment or cancelation made by traveler would be chargeable as per cancellation policy. 

 

7.      If you are booking within 10 – 20 days of date of travel,

o    You will need to make payment of 75% of the tour package cost / tour components costs at the time of booking process is undertaken.

o    Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.

o    Balance payment will be required to be paid at the time of confirmation of booking.

 

8.      If you are booking within more than 20 days of date of travel,

o    You will need to make payment of booking amount of Rs. 20,000/- per pax at the time of booking process is undertaken.

o    Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.

o    Balance payment will be required to be paid at the time of confirmation of booking.

 

9.      If your booking is having tour components which needs guaranteed booking as per stipulated condition,

o    You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken..

o    No cancellation will be allowed once booking is made even if by some reason short payment has been made. The tourist will have to make entire payment whether he or she travels or not.

 

10.  You will be kept informed at every step of the process like:

o    When your visa is successfully done.

o    Your hotel rooms are booked.

o    Your Flights are confirmed.

o    Any other inclusion in the package.

 

11.  Once the entire package formalities are completed at our end, our representative will deliver the package to your door steps.

 

Standard Booking Procedure (in case of Offline Bookings)

1.      If you are booking within 10 days of date of travel,

o    You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.

o    Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.

 

2.      If you are booking within 10 – 20 days of date of travel,

o    You will need to make payment of 75% of the tour package cost / tour components costs at the time of booking process is undertaken.

o    Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.

o    Balance payment will be required to be paid at the time of confirmation of booking.

 

3.      If you are booking within more than 20 days of date of travel,

o    You will need to make payment of booking amount of Rs. 20,000/- per pax at the time of booking process is undertaken.

o    Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.

o    Balance payment will be required to be paid at the time of confirmation of booking.

 

4.      If your booking is having tour components which needs guaranteed booking as per stipulated condition,

o    You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken..

o    No cancellation will be allowed once booking is made even if by some reason short payment has been made. The tourist will have to make entire payment whether he or she travels or not.